There are several ways we may obtain Personal Information about you, including through (A) information you provide to us; (B) information we automatically collect; (C) information we receive from third parties; and (D) combining information from different sources. This includes data that identifies you personally whether directly or indirectly.

A. Information You Provide

Personal Information You Provide When You Interact with Us. When you use the Services, we will ask you to provide certain Personal Information to obtain the Services. For example, we ask for Personal Information when you register to create an account, update your Personal Information, sign up for our membership or subscription, use certain features, access, upload or download content, purchase products or services, enter into any of our promotions, fill out a survey, request customer support, or otherwise communicate with us. We also collect Personal Information that you disclose in a public manner on our Services. If you choose to upload or add photos, videos, comments, reviews, or other content to the public areas of our Services, your upload becomes public information. Please exercise caution when disclosing Personal Information in these public areas.

Personal Information You Provide When You Participate in an Online Survey. We may also collect Personal Information you provide us in connection with participating in an online survey. This includes, but is not limited to, information about your experience with our Services, legal needs, lifestyle preferences, health, physical, or behavioral characteristics, or other demographic information.

Personal Information You Provide When You Make a Purchase. If you purchase a product, subscription, or service from us, we or our third-party payment processors collect a payment card number and related financial information (such as CVV, expiration date, and billing address), or other payment method.

Personal Information You Provide Through Social Media. If you link a social media account through our Services, we may automatically receive certain information about you based on your registration and privacy settings on those third-party services. This may include, but may not be limited to, name, username, demographic information, updated address or contact information, location, interests, and social media and online activity.

B. Information We Automatically Collect

When you visit and interact with the Services, we or our third-party advertising and analytics partners and service providers may use a variety of technologies, such as cookies, tags, and scripts, to collect certain information regarding your browser and device, as well as information about how you interact with the Services. Collection of this information helps us to understand you better and, in some cases, provides us direction on what products may be of most interest to you. It also helps us analyze the performance of the Services to make improvements, serve targeted advertising, and collect limited demographic information for marketing/advertising purposes.

We (on our own or through our third-party vendors) may use tools and software to monitor and record information (including screenshots and videos) about your interactions with the Websites, including keystrokes, mouse movements, form field entries, and overall engagement with the Services. In addition, we (on our own or through our third-party vendors) may use other tools and software to record, transcribe, or analyze your communications with us when you use our Services, including communications via telephone and/or chatbot. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity, understand how our users use our Services and improve our users’ experience, and for compliance verification purposes. We also use this information for site optimization, fraud/security purposes, and advertising, including to send you reminders about abandoned shopping carts if you fail to complete a purchase on our Websites.

We may use Microsoft Clarity and Microsoft Advertising and other similar tools from other vendors to capture how you use and interact with our Websites through behavioral metrics, heatmaps, and session replay to improve and market the Services. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

By continuing to allow us to use any of the above described technologies, you hereby consent to our recording (including transcribing) of your interactions with our Websites and Services, and our disclosure of such information to our third-party service providers. We contractually require such third-party service providers to keep such information confidential and use it only on our behalf and for the purposes for which we disclose it to them (unless they are otherwise permitted by applicable laws).

The specific types of information that we and our partners and service providers may automatically collect when you visit and interact with the Services include:

Please note that cookies (and other similar technologies) provided by third parties may be placed on the Websites and the providers of these technologies may combine information collected from your interaction(s) with the Services with information they collect from other sources and use the combined information for analytics and/or advertising purposes. To learn more about your choices regarding the automatic collection and use of your information as you browse our Services, please see the Your Privacy Choices and Rights section below.

By continuing to allow cookies and similar technologies (see Your Privacy Choices and Rights Section below), you hereby consent to our recording and disclosure to third-party providers of such cookies or other technologies of your use of the Websites or other communications you may have with our Websites.

C. Information We Receive from Third Parties

We may receive Personal Information from other sources. Our third-party sources may include:

We may combine Personal Information that we receive from various sources. For example, we may combine Personal Information that we collect from you offline with Personal Information we collect from you through the Services. Similarly, we may combine Personal Information that we receive from third parties with Personal Information we already have about you. We use, disclose, and protect combined Personal Information as described in this Privacy Policy.

We may disclose each category of your Personal Information to the following categories of recipients:

We may disclose your Personal Information for other reasons that we will describe at the time of information collection or prior to disclosing your information, or with your consent.

Please note that we do not share certain contact information you may specifically provide to us related to your registering for text messaging from us (i.e., your phone number and opt-in consent) with third-parties other than aggregators and our third-party service providers who provide us with text messaging services.

Please note that we may de-identify or aggregate Personal Information so that it is no longer “Personal Information” and cannot be associated with you. We may use and disclose such aggregated and anonymized information without restriction. We will maintain or use such de-identified information without attempting to re-identify the information.

A. Unsubscribing from our Marketing and Promotional Communications

From time to time, we may send you marketing and promotional communications and materials via mail, email, or phone, including special offers from us or our partners. If you no longer wish to receive promotional and marketing emails or texts from us, you may opt out of such communications at any time by following the opt-out instructions included in any promotional or marketing email or text you receive from us. If you no longer wish to receive promotional and marketing letters by mail, you may opt out of such communications at any time by contacting us at memberservices@ripai.org.

The Services may have links to third-party services, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites.

Our Services are intended for a general audience. We do not direct our Services to children under sixteen (16), nor do we knowingly solicit or collect any Personal Information from children under the age of sixteen (16). If you are a parent or legal guardian and think that your child has given us data, or you have, you can contact us in writing or by email as provided below under the section titled “How to Contact Us.” Please mark your inquiries “Children’s Privacy Information Request.” If we learn that a minor has provided Personal Information through our Services, we will use reasonable efforts to remove such information from our files.

We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and users of the Services. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

We reserve the right, in our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. When we do, we will post the change(s) to the Services. Your continued use of the Services following the posting of changes to these terms means you accept these changes. If we change the Privacy Policy in a material way, we will provide appropriate notice to you.

If you have any questions or concerns about this Privacy Policy or the practices described herein, you may contact us at memberservices@ripai.org.